These Conditions apply to all Services and Special Projects provided by Vehicle Movers Australia Pty Ltd, unless otherwise clearly agreed. Please read these conditions detailed below carefully.
Any instructions received by Vehicle Movers Australia Pty Ltd from you, our customer, for the supply of Services and/or a Special Project shall constitute acknowledgement by you that you have received, and understand and agree to these Conditions and will be bound by them.
Service Conditions
1. Quotations and orders
1.1 A Quotation is an invitation to you to place an Order with us for the Services. We issue Quotations based on information supplied by you to us. If the information you supply is incorrect, you might order goods and services which are not suitable for your purpose.
1.2 If you place an Order based on a Quotation and we accept the Order, then your Order is subject to these service conditions.
2. Our conditions prevail
2.1 These service conditions apply and prevail even if they are inconsistent with anything said or implied in any earlier or later document provided to you including the Quotation.
2.2 You agree that you have not relied upon any representation, warranty or other provision made by us or on our behalf which is not expressly stated in these conditions.
3. Services
3.1 We are not qualified motor mechanics or technicians and do not carry out any mechanical check of the motor vehicles we are engaged to collect, drive and deliver as part of the Services.
4. Price and Additional Fees
4.1 If we agree to provide the Services to you, in addition to the Price you must pay for all Consumables used in the provision of the Services. You must also pay any fees and charges incurred by us in performing the Services such as, but not limited to, tolls, fuel, breakdown time and any other charges of whatsoever nature incurred by us in respect of the performance of the Services.
4.2 Unless otherwise expressly stated in the quotation, all prices are in Australian dollars.
5. Payment
5.1 Payment required 14 days after completion of movement.
5.2 All payments must be by cash, bank cheque or direct transfer.
6. Cancellation Fees
6.1 If you cancel an Order before the date we are due to collect the vehicle, we may charge you a cancellation fee for any out of pocket expenses ie flights already booked. If cancelled on pick up, move price is charged.
7. Warranties
7.1 You warrant in respect of each motor vehicle that is the subject of an Order that at the date the motor vehicle is collected by us:
(a) you own the motor vehicle; (b) you are authorised to engage us to provide the Services ;
(c) the motor vehicle is roadworthy and capable of making the journey from the place of collection to the destination stated in the Order;
(d) the risk in the motor vehicle or item remains with you while we perform the Services; and
(e) the motor vehicle or item is and will be comprehensively insured by you while we perform the Services and that the insurance cover extends to drivers and other personnel provided by us to perform the Services.
7.2 If a motor vehicle breaks down or is in need of mechanical repair (as determined by us) while we are carrying out the Services, you authorise us to engage a mechanic or other appropriately qualified person, of our choice, to carry out the repairs. You must pay us for the Consumables incurred under this clause 7.2 on demand on a full indemnity basis.
7.3 In performing the Services, we rely on the warranties given by you in this paragraph 7 in respect of each motor vehicle or other item belonging to you. You agree to indemnify us and hold us harmless from any loss, damage, expense, penalty, fine or liability arising from a breach of these warranties, your obligations or these conditions.
8. Limitation of liability
8.1 We are not liable for any breakdown of, or defect in, nor any accident involving any motor vehicle or item while performing the Services nor the use, repair, maintenance or storage of such a motor vehicle or item. We are not liable for any body or mechanical damage, including any windscreen damage, occurring while that motor vehicle or item is in our possession, custody or control, unless caused by our wilful misconduct or gross negligence with knowledge that damage would occur.
8.2 We are not liable in contract or tort for any economic loss, loss of revenue, loss of saving on overheads, loss arising from business interruption, loss of data, loss of business opportunities, loss of goodwill, loss of profits or any indirect, special or consequential loss or damage from any cause, even if we have been advised of the possibility of such damages or loss before we accept the Order.
9. Privacy
9.1 We collect, use, store and disclose personal information in accordance with our privacy policy. You acknowledge that you have had the opportunity to read, understand and agree to that policy.
10. Miscellaneous
10.1 Delivery times are estimates only.
10.2 We have full liberty to perform the Services ourselves or to subcontract, on any terms whatsoever, the whole or any part of the Services.